CompTIA-certified IT Support Specialist and Front-End Developer with hands-on experience in hardware troubleshooting, end-user support, and software configuration. Interning at a computer repair shop while applying technical and customer service skills developed in clinical and nonprofit environments. Bilingual in Spanish and Maya Mam, with strong communication abilities and a working knowledge of Active Directory, Office 365, and ticketing systems like ManageEngine. Experienced in front-end web development using HTML, CSS, and JavaScript, and passionately pursuing all areas of technology—from IT support to web development. Dedicated to delivering fast, effective technical solutions in diverse and dynamic environments.